American Express
Usability research, information architecture
This is a work in progress
I'm currently working on completing this case study and should be available soon.
The short read
A project with American Express Spain, to optimise navigation and information architecture. Additionally, there was some further consultancy work on service design for private clients (prospects and current), mostly related to sales goals for cards at Amex.
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Case study
↓ Case study coming soon.
My role
- Information architecture.
- Usability assessment.
- Service analysis.
The team
Carlos Sanchez (client liaison; UI design).
Alejandro Tabares (accessibility).
Prototype
Click to open →
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